Effective Date: January 1st, 2004
The Danone Inc. Company ("Danone"), Canadian manufacturer of DANONE® branded
yogurt as well as other brands of dairy products such as SILHOUETTE® yogurt,
PETIT DANONE® fresh cheese and drinkable yogurt, has created this privacy
statement in order to demonstrate our firm commitment to privacy. The following
discloses our information gathering and use practices for the Danone Web site,
www.danone.ca.
INFORMATION COLLECTION NOTICE
This Web site does not offer the ability to site visitors to post personal
information or personally identifiable information. It collects personal
information only from site visitors who send emails to us and forwards that
information to various third parties who provide marketing research, customer
service and web-related services. We use the information consumers send us in
emails in order to reply to those consumers and retain it securely as part of
our third party's consumer affairs database. Danone analyzes the data consumers
send to us in emails for marketing and quality assurance purposes, but does not
rent, sell or distribute personally identifiable information to third parties
other than as described above.
As noted above, Danone does not collect any personal information about you
during your visit to this Web Site unless you provide that information
voluntarily by sending an e-mail or initiating an online transaction such as a
survey, registration, sweepstakes or contest entry. You may choose not to send
us an e-mail, respond to a survey, or enter a sweepstakes contest. While your
choice not to participate in these activities may limit your ability to receive
specific services or products through this Web Site, it will not prevent you
from requesting services or products from Danone by other means and will not
normally have an impact on your ability to take advantage of other features of
the Web Site, including browsing or downloading publicly available information.
If you would like to participate in Danone promotions and do not wish to enter
personal information through this Web Site, contact the person named at the end
of this policy statement.
COOKIES
For each visitor to danone.ca our web server automatically recognizes and stores
information such as the visitor's IP address/domain name combination, type of
web browser, computer operating system (e.g., Windows or Mac OS), and any
referring web sites. When you visit danone.ca, our server sends a "cookie" to
your browser. Cookies are small amounts of data that our web site sends to your
computer while you are visiting the web site. This information gets stored on
your computer's hard drive and among other things, it allows our web site to
distinguish between visitors and analyze traffic patterns through Danone.ca.
Most web browser software automatically accepts cookies, but you can change
your browser setting to prevent that if you do not wish to store the
information on your computer. How to turn off all cookies differs for each web
browser (e.g., Internet Explorer, Netscape, etc.) so you may wish to consult
your browser's "Help" menu for additional information.
COLLECTION OF PERSONAL DATA FROM CHILDREN
Danone will not collect or post personal information from children under the age
of eighteen without their parent's or guardian's consent. Danone does not
provide any personally identifying information collected from children,
regardless of its source, to any third party for any purpose whatsoever. When a
child submits information to the Danone Web site, the child's parent or
guardian receives an e-mail alerting them to the child's registration and
provides instructions on how the parent could delete the child's registration,
if so desired. Although children are allowed to participate in contests, if a
child wins, notification and prizes are sent to the parents or guardians
identified in the initial registration process. No personal information
collected from children is used for any marketing or promotional purposes
whatsoever, either inside or outside Danone. Danone encourages parents and
guardians to spend time online with their children and to participate in the
interactive activities offered on the sites.
CHANGING PERSONAL INFORMATION
It is not necessary for visitors to the Danone Web site to provide personal
information unless they want information to be sent to them. Visitors who send
emails to us may request that personal information be changed. In order to
review the personal information that has been collected about you, please
click here to send an email to Danone via our Contact Us section.
Visitors who wish to change or update personal information can do so by sending
e-mails to us indicating the changes to be made. The email address to use to
change personal information is danone@casupport.com.
SECURITY
Our hosting agency institutes commercially reasonable systems security including
firewalls to guard against access to the data, physical measures, such as,
locked filing cabinets and restricted access to offices. Organizational
measures such as security clearances on a " need to know " basis and finally
Technological measures like the use of passwords and encryption. Danone also
trains and brings awareness to its employees as to the importance of privacy,
confidentiality and security of the personal information of our clients.
PRIVACY POLICY CHANGES
By using our Web site, you consent to the collection and use of this information
by us. If we decide to change our privacy policy, we will post those changes on
this page so that you are always aware of what information we collect, how we
use it and under what circumstances we disclose this information.
CONTACT INFORMATION
For questions regarding this Web Site, please click
here to send an email to Danone. Individuals requiring information or
file a complaint in connection with matters relating to this Policy, may
contact Danone's Chief Privacy Officer at the following address:
Chief Privacy Officer
100, rue de Lauzon
Boucherville (Québec)
J4B 1E6